Terms of Service
Last updated: on deployment
What we sell
Audio Series sells access to pre-recorded audio and video stories, on this website and in the Audio Series Android app. A purchase grants you a personal, non-transferable licence to listen to or watch that story for your own enjoyment. It does not transfer ownership or any right to redistribute, resell, broadcast or re-upload the recording.
Your account
You are responsible for keeping your password confidential and for everything done through your account. Tell us immediately if you believe someone else has access to it.
You must provide accurate information when registering. We may suspend accounts that are used to share purchased content with people who have not paid for it.
Payment and delivery
Payments are processed by PayPal. We never see or store your card details. Prices are shown before you confirm.
A story purchase is charged once and is yours to keep. Subscription plans are charged once per period and do not renew automatically — when a plan ends, it simply stops, and nothing further is taken.
Once payment is confirmed, the episodes you bought are available to you in two ways: you can stream them in the Audio Series app and on this website while signed in, or have them sent to you on Telegram by our delivery bot, one file at a time. We do not send channel invitation links: you receive access to exactly the episodes you paid for. If something does not play or arrive, contact us from the app (Support) or with your transaction ID and we will finish it by hand.
A subscription plan is activated by our team once you tell us which series you have chosen. Message us on Telegram with the date you paid.
The Android app
The Audio Series app uses the same account and the same purchases as the website. Updates of Audio Series are delivered from our own website; the app checks for them and asks before installing. Audio Series 3.0.0 is a new app (com.audioseries.app), not an update of the old app. Android cannot update the old app in place. Install Audio Series, sign in with the same account — your library comes with you — then you can uninstall the old app. Using the app is subject to these terms and to the Privacy Policy, including its section on app usage statistics.
Acceptable use
You may not copy, share, sell or publicly perform any story you purchase. You may not attempt to gain unauthorised access to our systems, scrape the catalogue, or interfere with other customers.
Availability
We aim to keep the service running continuously but do not guarantee uninterrupted availability. Stories may occasionally be withdrawn from sale; purchases made before a withdrawal remain accessible to you.
Contact
Questions about these terms? Message us from the app (Support), reach us on Telegram at @Xtreamfmstoriesbot, or email help@listenaudioseries.com.